Monday, October 11, 2010

The impact of the traditional outsourcing model: From ASP to BSP


Many companies have realized the ASP (Application Service Providers) model deficiencies. Many former ASP are now claiming to BSP (Business Solution Providers), the "enterprise solutions" provider. BSP have to go with a higher return on investment to attract users, the products and services and applications separate from the rental market, because the simple application of the rental market can not meet the expectations of corporate management.

Industry that, BSP will be a new ASP. ASP via traditional Web, addition to the application of leases, only very few types of service. BSP to make this model another step forward. BSP for the enterprise to provide more non-core business operations outsourcing options, this model is very weak for the allocation of resources within the SME has a special charm.

California eConvergent company claimed BSP. The company not only developed rental E.piphany CRM software, customer relationship, but also provide advisory services, including customer demand for personalized custom work, special software and training and general training related to CRM software. The company also offers outsourced customer service representatives and other services.

. Com company chose eConvergent service model because this model than the purchase of CRM software, the cost savings of 40%, but only 35 days to get the appropriate services. If using an integrated software development approach, it may take 18 months.

Another company recently announced that CashEdge have to do BSP. CashEdge will provide Web-based financial portal site, the site allows users to pool all their account information and conduct transactions.

New York ClearCross company is also a BSP. Web application by the company to provide enterprises in international trade law help. One of the freight service is to provide products of the law, including customs law, tariff rates and taxes and other useful information. ClearCross can calculate the shipment of a product to a particular country's freight.

In addition to application services, ClearCross company also allow customers to choose by the company's insurance, banking and shipping companies in the network to the actual transport of products for customers to help.

BSP to provide the services no doubt more than ASP, but they also exist with the ASP the same problem. These problems are mainly manifested in the network application, a complex pricing model, the lack of experience downtime or failure to report the situation to contact our customers means that these problems may affect the BSP to play a role.

However, BSP's investment rate of return higher than the ASP, the advantages of application software may cause long-term purchase high cost situation to an end.

Industry that, BSP is not only the advantages of rental applications, its main advantage is providing enterprise users with the overall outsourcing non-core business services, this can allow business users to focus on core business, thereby enhancing their competitiveness.







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